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Welcome to Picked Fashion. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
- Communications with us including information you include when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
Non-Personal Information
We may also collect information automatically such as:
- IP Address
- Browser type
- Device information
- Pages visited on our website
- Time and date of visits
This information helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders
- To communicate with you about orders or inquiries
- To improve our website and customer experience
- To send updates, promotions, or marketing messages (if you agree)
- To prevent fraud and ensure website security
3. Payment Security
We do not store or directly process payment card information. Payments are processed securely through trusted third-party payment providers. These providers follow strict security standards to protect your financial information.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
However, we may share your information with:
- Shipping and delivery companies to deliver your orders
- Payment service providers to process transactions
- Service providers who help operate our website
- Government authorities if required by law
5. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Understand how visitors use the website
- Improve website performance
You can choose to disable cookies through your browser settings.
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.
Right to Access / Know
You may have a right to request access to personal information that we hold about you.
Right to Delete
You may have a right to request that we delete personal information we maintain about you.
Right to Correct
You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
Managing Communication Preferences
You may opt out of receiving promotional emails at any time by using the unsubscribe option. We may still send you non-promotional emails about your account or orders.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact us page. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
