No products in the cart.
Welcome to our FAQ page. Here you will find answers to the most common questions about shopping with Picked Fashion.
1. How do I place an order?
To place an order:
- Browse our products on the website.
- Select the item you want to purchase.
- Click "Add to Cart."
- Proceed to Checkout and enter your shipping and payment details.
- Confirm your order.
You will receive an order confirmation email once your purchase is completed.
2. What payment methods do you accept?
We accept secure payment methods available on our website, which may include:
- Credit / Debit Cards
- Online Payment Gateways
Payment options will be displayed during checkout.
3. How long does delivery take?
Delivery times depend on your location:
UAE: Usually 10–15 business days
Delivery times may vary depending on courier services and customs procedures.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email so you can track your shipment through the courier service.
5. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact our customer support team as soon as possible to request cancellation.
6. What is your return policy?
If you are not satisfied with your purchase, you may request a return within 7–10 days after receiving the product, provided the item is unused and in its original packaging.
Please visit our Return & Refund Policy page for more details.
7. What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund.
8. Is my personal information secure?
Yes. We use secure systems and trusted payment providers to protect your personal and payment information. Please review our Privacy Policy for more details.
