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Thank you for shopping with Picked Fashion. This Shipping & Delivery Policy explains how we process and deliver orders placed on our website.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed slightly.
Customers will be notified if there is a significant delay in processing their order.
2. Shipping Locations
We currently ship to:
- United Arab Emirates
Shipping availability may vary depending on location.
3. Delivery Time
Estimated delivery times may vary depending on your location:
Local Delivery (UAE): 10–15 business days
Delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.
4. Shipping Charges
Shipping fees are calculated at checkout based on:
- Delivery location
- Package weight
- Courier service
Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery status.
6. Incorrect Shipping Address
Please make sure your shipping address is correct when placing your order.
We are not responsible for orders delivered to an incorrect address provided by the customer. Additional shipping charges may apply for reshipping the order.
7. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible so we can assist you in resolving the issue.
8. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and additional fees may apply depending on the destination country. These charges are the responsibility of the customer.
